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Lost Gem
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Daily Provisions Cafe

"Daily Provisions followed a long trajectory, " Max Rockoff announced as we sat down to chat about the neighborhood hot spot, an offshoot of the newly opened Union Square Cafe. I met Max, the warm and enthusiastic general manager, in late August of 2017, a few months after the Union Square Hospitality Group debuted their latest restaurant venture. "As Union Square Cafe's space grew, ours continued to get smaller and smaller, " Max told me. "We weren't quite sure where we were headed, but the space dictated the concept, " he continued. When Danny Meyer and his team found this location, a few blocks north of the original Union Square Cafe, they knew that they wished to utilize every inch of it in the most sensible way, but they were always thinking of the community surrounding them. "We had to make an unbelievable place in a tiny footprint, " Max explained. They kept asking themselves, "What can we do with this jewel box on Park Avenue and 19th Street? " They were eager to give a "gift" to those who lived nearby. When the group sat down to discuss their ideas, foremost in their minds was, "What are the daily things people want? " They hoped to provide the best versions of what their customers know and love. Max said it had to start with fantastic coffee first thing in the morning, together with some smashing breakfast treats. This would then be followed by salads and interesting sandwiches on freshly baked bread. At the end of the day, the space could provide an outstanding roast chicken that could be picked up on the way home. The final innovation by the team was “cross-utilization. ” Within the downstairs kitchen - accessible from both restaurants - there is a shared bakeshop facility. It is here that they make the incredible "house loaf" - a brown sour dough bread that is served in the restaurant and used to make many of the specialty sandwiches all day long at Daily Provisions. "There is no redundancy here, " Max asserted, "We can feed families all day long. Our breakfast is nothing crazy, it is just the best. " In fact, the bacon, eggs and cheese sandwich is one of the most requested items at almost any hour. Therefore, they offer it until 4: 00 p. m. every afternoon. "The people demand it, so we provide it. We listen to them. " The roast beef sandwich is a classic lunchtime treat, "but it is our version. " I also learned about a special sandwich that is not on the menu, but which is proving to be the real "go-to" - herbed ricotta and arugula served on their house-made English muffin. Then there is the Patty Melt - the meat is blended with grilled onions and served on housemade rye bread with melted cheese. Max shared that the team tried all kinds of cheese for their melt, and when they did a blind tasting, it was the classic American that won. The Daily Provisions team also wanted the small cafe to be a place where people could stop by and unwind, sip on some wine, work on their computer, or simply meet up with friends for relaxing conversation. Somehow, although not surprisingly, this talented and well-loved restaurant group has managed to accomplish it all. I had the pleasure of meeting a woman who came by for a glass of wine around 5: 00 p. m. She worked upstairs in the building and told me that she makes a habit of coming to Daily Provisions at the end of her day. It was so nice to watch her settle in comfortably, acknowledging members of the staff, as well as other patrons sitting around the white marble counters. When I commented to Max on how extraordinary this was, he said, "She is a microcosm of what we've become. "Max was genuinely pleased to tell me that many guests who initially visited when Daily Provisions first opened continue to gravitate back on a regular basis. "They're comfortable here. " Gushing, Max said that the best time of day is when everyone gathers on weekend mornings. He loves how the neighborhood utilizes the shop, be it for a cup of good coffee or a full breakfast. It is a place for all ages that has become a routine stop for many. "Everyone uses it in their own way. " He has found it fascinating to see how the area denizens have embraced them. "They have made us their own. " It was also quite apparent to me how Max and his staff have effortlessly enveloped the community.

Lost Gem
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Dough Doughnuts

2010 was a big year for Fany Gerson. A native of Mexico City and a former pastry chef at Eleven Madison Park, she spent the spring and summer launching her business, La Newyorkina, which sells traditional Mexican ice pops and sweets. But as winter approached, business began to slow down, and a good friend of hers suggested that they open a doughnut shop together. Fany was skeptical at first—“Bed-Stuy didn’t seem like the obvious place for gourmet doughnuts”—but in spite of her reservations, she accepted the job. After long discussions with her business partner about textures and flavors, Fany set out to create the perfect old-fashioned doughnut, thick and hearty, but also light. “We wanted a doughnut that would taste good naked, ” she told me “and we knew it was all about the dough, hence the name. ” Finally, after endless tweaking and experimenting, Fany hit on the perfect recipe, and three weeks later, Dough opened its doors in Brooklyn. It was the beginning of a wonderful partnership. Throughout the fall and winter, Fany devoted most of her attention to Dough; as the weather grew warmer and doughnut sales declined, she had time to develop new flavors and recipes for La Newyorkina. But it has not always been easy to balance the two businesses, especially since Dough’s second location opened in the fall of 2014. “That first summer, ” Fany recalled, “the hot weather unexpectedly affected the doughnuts, and I had to adjust my recipe last-minute and work on La Newyorkina at the same time. ” She smiled, and added, “I don’t get a lot of sleep. ”But in spite of the difficulties, it is obvious that Fany loves what she does. She gave me a fascinating tour of Dough’s kitchen, enthusiastically pointing out where the dough rises and how the doughnuts are fried, about one minute on each side. “Most places make their doughnuts in the morning, ” Fany explained, “but we take it a step further. Our doughnuts are fresh and warm whenever you come in. ” Once the doughnuts are fried, they are ready for the final touch—the glaze. I was eager to ask Fany about this stage of the process, since Dough is known for its exotic flavors—some of its best sellers include hibiscus, mocha almond, and dulce de leche. “Inspiration is everywhere, ” Fany told me, “but a lot of my flavors come from my memories of Mexico. ” She invented the hibiscus flavor, for example, on a hot day when she was craving the refreshing hibiscus water that she used to drink back at home. “We needed a colorful doughnut, ” she told me, “but I didn’t want to use coloring. And it occurred to me that hibiscus has a beautiful natural color. ”Some of Fany’s flavors have become so popular that customers complain if she takes them off the menu. “We have a few flavors that rotate, but not many, ” she told me. “We have to give the people what they want, but we also try to keep it interesting. ” Some of Dough’s best-selling staples include salted chocolate caramel, café au lait, and nutella, although Fany’s personal favorite is the cinnamon sugar. “I also like the tart flavors, like passion fruit and tropical chile, ” she told me. “The glaze is a nice contrast to the richness of the doughnut. ”I was surprised to learn that, in addition to producing hundreds or even thousands of doughnuts each day, Dough runs a wholesale operation at night, selling doughnuts to nearby coffee shops and supermarkets. To keep the business running smoothly both during the day and at night, Fany estimates that Dough employs thirty or forty employees total. Dough has been hugely successful, and Fany told me that they will soon be opening another location in Manhattan. “It’s hard, ” she told me, “I’d like to see the business grow, but I’m hesitant to do franchises in other cities. ” Instead, she prefers to keep Dough personal, developing new products and flavors and expanding on a smaller scale. “We’re trying new things every day, ” she told me, “and we’re growing organically. ”After the tour, Fany led me out to Dough’s front counter. “Would you like to try one? ” she asked, and after a moment of deliberation, I chose the dulce de leche doughnut. The smooth caramel flavor of the glaze paired perfectly with the crunchy slivered almonds on top, but the best part, as I expected, was biting into the soft, airy dough, still warm from the oven.

Lost Gem
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Schmackary's

Just off of Ninth Avenue is a small cookie shop called Schmackary's, and wow, what a crowd it continues to attract at almost any hour or day of the week. Stepping inside feels like being transported into a Norman Rockwell painting – familiarly and authentically American. The shop is neatly decorated with baby blue pinstripes and a wall of colored glass that separates the kitchen from the eating area. The vibe is calm, warm, and welcoming, just as owner Zachary Schmall intended it to be when he opened his first brick-and-mortar in 2012. Zach came to the city as an aspiring Broadway actor but began his career in marketing. In order to de-stress, Zach would come home to his apartment and bake cookies, often experimenting with different flavor combinations. His friends would try his creations and after a while, they began encouraging him to sell them. Zach took a risk, and eventually, what he had seen as a modest pipe dream became his livelihood. Hailing from the Midwest, when it came time to start his own business, Zach made sure that customers were his top priority. While I was chatting with him, he told me that his approach was first and foremost based on providing the customer with warm and personable service. On a daily basis, he makes certain that his staff is not "anonymous and apathetic, but rather people who others strolling in might want to have as friends. " Since his success stems from word of mouth and social media, Zach has shown that prioritizing the customer pays off. Zach credits part of Schmackary's reputation as a "hidden gem in the heart of Broadway" to the store's location a couple of steps away from the main drag. He loves his 45th Street address, especially because of his strong connection to the theater community, and wants to keep that same side street feeling as he makes plans to expand. He further explained, "Being slightly removed from the avenue bustle gives Schmackary's a more intimate vibe, whereas a main street location would feel more exposed and less familial. "Schmackary's, called "the unofficial cookie of Broadway, " offers a rotating menu of 45 different flavors of cookies. On one visit, I bit into the moist, but crunchy around the edges, Caramel Apple Crisp and was hooked. A coffee-crazy friend of mine, who had tagged along with me that day, said their coffee was top-notch – yet another reason to come back to visit Schmackary's. On a subsequent visit with members of the Manhattan Sideways team, they sampled several other amazing cookies, including The Monster filled with peanut butter, M& Ms, and raisins. And on yet another day when we were stopping by to take photos, it happened to be when Broadway Bakes was taking place - the annual fundraiser that Schmackary's holds for Broadway Cares, the nation's top AIDS fundraising and grant-making organization. During this week, some of the theater district's biggest stars volunteer their time to stand behind the counter and serve customers. When we showed up, the line was down the block. Little did we know that everyone was waiting to have their picture taken with Audra McDonald in exchange for a donation. A serendipitous moment as Zach brought us to the front of the line to meet her. Needless to say, everyone was quite pleased that I had taken them to this sweet oasis. Learn about Schmackary's vision to franchise throughout the US in the W42ST article, “After 11 Tasty Years in Hell’s Kitchen, Schmackary’s Broadway Bakery Sets Stage for Nationwide Expansion. ”

Lost Gem
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Miss Madeleine

The story, or shall I say, the saga, for Gerald and his wife, Peggy, might be the most moving one that I have heard from business owners on the side streets of Manhattan. Enduring multiple setbacks and disappointments - both in New York and Paris - the loving couple nevertheless pursued their ultimate dream of opening a pastry shop. Through determination, separation, and very hard work, in 2017, the two have finally opened their doors to the Upper East Side bakery, Miss Madeleine. Gerald and Peggy Hudeau left Guadeloupe in 2012 with the goal of coming to the United States to begin a new life by opening their own company. With five children in tow, they were forced to stop in Paris to obtain their visas. It took over one year to receive this visa, however, it was only granted to Gerald. He chose to come to New York, on his own, in the hopes of filing the necessary paperwork and getting a license to open a food business. Knowing absolutely no one in New York, and having little money, Gerald found some odd jobs and continued with his efforts to secure a space for the bakery and to do whatever was necessary to bring his family here. After three denials from the US Embassy in Paris, while continuing to pay rent on a potential property in East Harlem, Gerald decided to "fight" on his own, without the help of a lawyer. He filed all of the necessary paperwork again and went for another appointment at the Embassy in Paris. "My God, this time I got the visa, but for only six months. " He, once again, had to leave his wife and kids in Paris because the immigration agent told him that he had to prove that he could provide for everyone before they would be allowed to enter the United States. Arriving back in New York, he found an apartment, took classes to get a food protection certificate, and prepared the necessary licenses for the bakery. Returning to Paris he received the visa as an investor for five years. He made the return trip alone, yet again, to New York. As Gerald related to me, "When I got here, I was obliged to close the store that I had rented in East Harlem, and terminate the contract of very good employees. I was crying in my apartment with only a sofa to sleep, without TV and something to eat. I tried to stay strong by working for another business to get some funds and to get my wife and one daughter in New York first. "Here comes the good news, Gerald said to me, "I was able to have the visa for my wife and my daughter. With my wonderful wife, we tried to open again La Mulatresse Corp - the company that we had begun back in 2012 in Guadeloupe. Both from white and black parents, we created La Mulatresse Corporation, but we closed the property after an explosion of the building's boiler in my basement. "Gerald immediately looked for work. He found this in a large American company, where first he was a laborer, then a shift leader, then an assistant manager and, ultimately, the General Manager. "One of the best days was when all of my kids arrived in New York - in 2015 - and Madisson, my daughter, was again with her brothers and sister. " Gerald went on to say, "We spent a long time with dark days, wondering if it was a good idea, thinking about the kids and their future while fighting with the bills and debt. "Peggy was able to find a job at Canele by Celine, the former bakery here on East 82nd Street. Gerald shared, "When Celine saw the magic in the kitchen, she decided to make a business with us by buying some of our products and asked me to be her General Manager. "This is the point in the story when I had the extreme pleasure of meeting this outstanding man and his wife. We organized several events together, and I was most impressed by how professional Gerald was in representing Canele by Celine, and how kindly he treated his staff and each of the guests. What was overwhelmingly acknowledged by everyone was the exquisite French pastries being served. After one year of working very hard in the small kitchen turning out wondrous creations, Celine decided that it was time for her to turn over the operations to Gerald and Peggy to fulfill their own personal dream. It was a long and difficult road to travel, but the beautiful couple has finally found their destiny. Miss Madeleine has opened its doors to their loyal neighbors, who have returned to support them and to eat their variety of delectable sweet and savory food. "We hope to continue to show people the best of French pastries in an authentic French setting. "

Lost Gem
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Silver Moon Bakery

Judith Norell is one of those extraordinary people who prove that anything is possible with the right amount of passion and hard work. When she was sixty years old, she retired from her life as a concert harpsichordist. Instead of using her retirement as an excuse to pick up new hobbies and spend her days in leisure, Judith decided to pursue arguably one of the most time-consuming careers - baking. Judith had always enjoyed baking. As a little girl, she would watch her mother bake bread and relish the pieces of dough her mother handed her just for play. Judith used baking as a way to create balance in her otherwise musical life. Whenever she could find time apart from performing, traveling, and conducting, Judith would make breads and pastries. "Music is very ephemeral, " she told me. "Most musicians love working with their hands. " Whether it is baking, or pottery (Judith's daughter, a concert violinist, is also a ceramicist), those with careers in music choose to embrace hobbies and arts that leave them with something a little more permanent than songs and symphonies. Making the shift from being a musician to baking was not smooth sailing. After working as an apprentice at Amy's Bread, Judith discovered that it was difficult to find a job. People questioned her ability to lift a flour sack due to her age and gender. Judith then turned her sights towards France, a country that she calls, "The home of great bread. " She studied with Gerard Mulot, allowing her knowledge of baking to grow. She admired the French practices: "The French bakers actually know the farmers from whom they buy the wheat, " she explained, adding that it is difficult to operate bakeries like that in the United States due to the number of independent farmers and the expense. Upon Judith's return to the United States, she worked at Le Pain Quotidien for a short time before discovering a "For Rent" sign on a property across the street from her apartment. She befriended the landlord, Georgia Stamoulis, who ultimately became her partner, and opened Silver Moon Bakery in 2000. The name, Judith informed me, comes from her experience as a long-time meditator. In Buddhism, Buddha is referred to as "the silent moon in the sky, illuminating everything. " Family and friends suggested that "Silent Moon" might not be the best fit, especially since the bakery would not be very silent, given Judith's desire to play classical music over the speakers, and so she decided to christen her new bakery "Silver Moon. "Silver Moon was the "first upscale commercial establishment in the area, " a fact that Judith has mixed feelings about. She realizes that she was at the start of a trend, which ultimately saw a lot of the local cafes and stores getting priced out. Ultimately, she recognizes that neighborhoods change, and she is happy to provide a community center for those living nearby. "I know a lot of the people, " she pointed out. "It's my home. "As for the items that Judith bakes, most of her ideas come straight from "her imagination. " She is delighted to have discovered a new pastry or a new combination of flavors. Judith is always concocting new ideas for things to try in her oven, but not before doing a bit of research. For instance, she started baking her famous "Bath Buns" after reading about the treats in works by Charles Dickens and Jane Austen. She learned that they were sweet breads with caraway seeds and confit on top. The result was a bun that was crunchy with a slightly sweet top. She is also well known for her chocolate orange baguettes and her corkscrew sourdoughs. "I love sourdoughs, " she revealed, before enlightening me on their history and that humans have been making sourdough for a thousand years??? "And they feel healthy and nourishing. "When I visited Silver Moon Bakery in the summer of 2016, I felt like I was stepping into a special city oasis. Both the outdoor sounds and extreme heat disappeared as I entered the cool, calming shop. I met Jennifer, a staff member, who showed me the rows and rows of pastries and breads. "It's just a happy place to be and work, " she stated, and the other employees smiled in agreement. She is proud that "everything is done here, " which is impressive, considering that mixing dough is a 24-hour process. In addition to baked goods, Silver Moon offers a selection of smoothies, and a menu of vegetarian sandwiches. Judith generously packaged up some pastries for the Manhattan Sideways team, including a chocolate chip brioche (with chocolate generously spilling out of the sides), a cinnamon brioche, and a pommier (in Jennifer's words, "so simple, so buttery"). Each item was more scrumptious than the next.

Lost Gem
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Dover Street Market New York

Dover Street Market is a seven level hodgepodge of runway-ready designer looks laid out like a modern art gallery. On the ground floor is a fun café, Rose Bakery, with an assortment of light eats like toast and eggs, market salads, and sweet scones, as well as a comprehensive listings of cold drinks, teas, coffees, and wines. Shoppers and art-enthusiasts alike can effectively spend their entire day here. As a fellow Sideways member and I explored the market with from head to toe, we could not help oohing and aahing, pointing at curiosities for the other to see, and interacting tangibly with some pieces. On the seventh floor, we tried on almost every pair of the funky glasses displayed. On the sixth, we were met with whimsical creations, all somehow embodying the phrase “we make noise not clothes” that filled a corner in bold, lit-up letters. One of these, a tee-shirt with a picture of an apple, was captioned “pepper. ” A large pole (an infrastructure found on each floor) was collaged with miscellaneous beer cans, shower items, and holiday-specific ornaments. The walls of the fifth floor were decorated with cooking utensils, and mannequins in motion sported looks that combined the aesthetics of circuses and lawyers. Probably the smallest floor, the fourth featured architectural garments fashioned from hard leather and light lace. At the end of the floor, a water park themed staircase, equipped with a tunnel, beach ball and sand structures, slid us downstairs to splash into the pattern-filled third floor. On the second, we were met by statement sneakers and more fun glasses. Back on the first floor, we decided to linger a bit longer, checking out the Bo & Play headphones that were set against a white wall surrounded by neutral shapes in all dimensions, each bringing the accessory more focus. We flirted with the shiny pieces of jewelry on the other side of the floor, wanting to bring each ring, bracelet and necklace home. Collectively, our side street exploration of Dover Street Market was filled with a beautiful assortment of artistic garments and accessories, eye-catching artwork and infrastructure, and a great deal of smiling.

Lost Gem
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Veniero's Pasticceria

Founded by Antonio Veniero, who emigrated to New York as a teenager from a small town outside Sorrento on Italy’s Amalfi coast, Veniero’s has been an East Village mainstay since the turn of the twentieth century. Initially a confectionery shop, it later evolved into a cafe and then a full-fledged pastry shop, with culinary creations by some of Italy’s finest bakers. Along with his wife, Pasqulina, and their seven children, Antonio followed the Italian custom of keeping business in the family. Veniero’s passed through four generations until reaching its current owner, Antonio's great-nephew Robert Zerilli, who had worked at the cafe alongside his father, Frank, for decades before taking over. Beyond the business legacy he left behind, Antonio also birthed an extensive family tree. “The Venieros are every-where, ” Robert quipped, adding that the legendary Bruce Springsteen is his second cousin. The business savvy of the extended Veniero family has helped keep the shop alive. Tales of Antonio’s relentless determination to succeed are still retold with pride by his relatives. He is also credited with bringing electricity to the neighborhood, home to mostly poor immigrants at the time, by rallying local support and collecting signatures to sway the reluctant energy company. In another bit of local lore, Antonio is said to have ushered in the entry of Italian espresso to the city, as he started roasting his own beans right in the shop’s backyard. Fittingly, Robert has Veniero’s to thank for meeting his wife, whose love for their iced cappuccinos made her a regular customer until he found the courage to ask her out on a date.