“In a family business, everybody works,” Robyn Pocker announced when I first met her. She went on to tell me that her first job as a little girl was making paperclip chains in her family’s framing establishment. Over the years, she was promoted through the ranks, learning to wrap packages with bakery string, how to please customers, and simply to absorb advice from her parents, until she became a full employee, fresh out of college. Robyn went on to say that she feels “very rooted on 63rd Street.”
Asking her to transport me back in time, as I knew that the Pocker’s had been in this area for generations, Robyn spoke of when the Lexington Avenue subway was being constructed and the city wanted to get rid of the building where her grandparents had begun their business. Many important clients, however, including Mrs. Rockefeller, wrote to City Hall declaring that they should not drive J.Pocker out of its home. Although they did have to move just around the corner onto the side street, the company has been able to remain on the Upper East Side since 1929. Not only that, but the business has expanded, opening multiple locations in Connecticut and Westchester County, including a 10,000 square foot factory in Mamaroneck. Robyn proudly stated that despite the expansion, J.Pocker is still the “friendly neighborhood framer.”
When I asked Robyn where she pulls her inspiration for the variety of frames that they construct, she spoke of her travels abroad and told me that they send scouts to museums to take pictures of certain historic styles so that they can be replicated. Robyn has also been known to wander into the antique stores in London to find unique pieces to mimic. Along with period framing, using classic Spanish, Dutch, and tortoise-shell frames, the company effortlessly steps forward in time and has framed flat-screen TVs and a photograph of an eighty foot whale.
One of the main reasons why Robyn believes J.Pocker has successfully remained in business through the years is that they treat every item to be framed like a priceless piece of art, and every client with the same care and precision.