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Lost Gem
Oslo Coffee Roasters 1 Coffee Shops undefined

Oslo Coffee Roasters

J. D. Merget, the owner of Oslo Coffee Roasters, a company that began in Williamsburg in 2003, noticed a dearth of independent coffee shops on the Upper East Side and decided to fix the problem. Fortunately, J. D. had a friend who owned a garden store that he was looking to sell. Thus, Oslo Coffee Roasters moved into the cozy space in 2011 in order to provide high quality coffee to the neighborhood. After speaking with J. D., it became clear that he knows a lot about coffee. Originally from Seattle, he had his first introduction into the world of coffee at the age of twenty-one, while working for Starbucks. He explained that the company “got [him] very excited about coffee” and that it fueled his need to find out more about the product and introduce people to better brews. He has been in the coffee business ever since, working for different companies from Seattle to Dallas to New York. It was his wife, Kathy, whom he met while working in New York, who encouraged him to venture out on his own, saying, “You know so much about coffee – you’ve got to open your own store. ” And so he did. The name comes from the fact that Kathy's family is from Norway, where they are still known for drinking more coffee per capita than most other countries in the world. J. D. wanted to steer his customers away from the idea that Italian coffee is the only good coffee and highlighting the Northern European coffee tradition seemed to be the best way to do that. They do not specifically feature Scandinavian coffee, preferring to focus on farmers who use sustainable and fair practices, rather than a specific geographic location. The result is a high quality coffee that can be sipped guilt-free. When I asked if there were plans for more locations, JD says he is happy where he is and that he prefers to focus on connecting with customers and selling a better quality product, rather than expanding. He loves the Upper East Side and is so happy to have been embraced by the neighborhood. “The support from the community is outstanding. ” He is very proud of his staff, and is glad that they have received love and recognition from a community that has been waiting for an independent coffee shop. “You become a rockstar, ” he said, telling a story of how he was recognized by customers as far south as China Town. His general manager, Liz Pasqualo, echoed his sentiments. She even added that some people double-park in order to get their coffee. For many of the children that live in the area, they are often on autopilot as they enter Oslo, assuming that their parents will follow for one of their frequent visits. Liz told me, “I am really proud of the sense of community, ” and how comfortable the place has become. “Strangers sit down and chat together about current events. " I was able to witness this sense of camaraderie when a gentleman named Hugh Fremantle, who has been coming to Oslo for the last four years, sat next to Liz while sipping on his coffee to ask how she was doing. “I’m being interviewed! ” she said gleefully. Hugh turned his attention to me and said with a big smile, “In that case, you are talking to a very happy customer. ”

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Lost Gem
Little Baby Face Foundation 1 Non Profit Organizations Plastic Surgeons Headquarters and Offices For Kids undefined

Little Baby Face Foundation

Like many surgeons, when Dr. Thomas Romo III graduated medical school, he hopped on a plane to India and Vietnam in order to fix cleft lips. "We felt like we had time and a reason to give back, " he said of himself and his peers who choose to travel the world doing medical procedures before settling down and developing a practice. Though Dr. Romo operated on numerous lips, he realized after a while that the program he was traveling with was only fixing a quarter of the problem. After the lip healed, the palate still did not close correctly and teeth did not grow straight. Patients would experience chronic Eustachian tube problems, resulting in earaches. Dr. Romo wanted to fix the rest of the palate, but the mission that he was with focused solely on lips. "I wanted to change the paradigm, " Dr. Romo declared. Back in New York, he began developing a plan to help children with facial birth defects through all operation stages, not just cosmetic. Dr. Romo admitted that he did not have any experience putting together a foundation, "I did not go to business school, " he pointed out, and therefore it was challenging for him to lay the groundwork of his new venture. He decided to accept only newborns through age twenty-one who were on Medicaid or required other financial assistance, with emphasis on those from the United States. As he phrased it, "Little Baby Face Foundation helps "children from Harlem to Ethiopia. "With his mission in place, Dr. Romo then recruited thirty doctors, including pediatricians, plastic surgeons, and various specialists. This impressive brain trust assembles each month to discuss fifteen to twenty children whose financial statements have been checked. They ask, "Who does this child need to see? " If they are not sure, they bring them in for a "look-see" with each of the doctors. He then went on to say that when these children come in to meet this large group of doctors, they are experiencing something unique - this number of medical professionals is rarely seen in one room. For the entire stay, including during the operation and recovery time, the child and his or her family are taken care of every step of the way: their flights are paid for, "Mario picks them up in a car service, " and they are welcomed with open arms at the Ronald McDonald House. What most impressed me about the Little Baby Face Foundation is that every doctor volunteers his or her time. It has been worked out so that no one needs to perform more than a handful of procedures each month. Occasionally, when Dr. Romo is met with slight reluctance from one of the doctors, he often responds with a poignant, yet witty response: "How much fat do you want to suck and how many boobs do you want to do? Or do you want to change a child's life? "Dr. Romo performs a significant number of the operations. He sometimes ends up doing as many as ten during the winter holidays. Speaking with him is an enlightening experience, as he is so full of energy, compassion, and joviality. He shared a few stories of patients who had touched his heart. He told me about operations that involved a Texan child with nerve paralysis and another from Harlem who was born deaf and missing an ear on one side. On the latter, Dr. Romo performed a cochlear implant and that the child "heard his name said at graduation. "Speaking about a few other patients from abroad, Dr. Romo continued to touch my own heart as he spoke of a child who came from farther afield - in Ethiopia. The girl had a large mass on her neck that no other doctor would touch. Dr. Romo said, "We had to fly her from a small village to Addis Ababa to Dubai to New York. " Not only did the girl have the mass removed, but she also got to have a New York adventure. As he continued on, I learned about a couple from England who came with their eighteen-month old son, who had a tumor falling over his eye. The parents, who were only nineteen and twenty-one, themselves, were given the opportunity to spend several weeks in Manhattan while their child was having his life changed. Dr. Romo is proud of how far the foundation has come since it began in 1990. He recently experienced a year in which he raised enough money in order to pay a small staff. One of the members of his team is his own wife, Diane Romo, who is the surgical coordinator. She deals directly with the children and has the extreme pleasure of contacting families to tell them, "We're going to bring you to New York. "Now that he has a model and a brand, Dr. Romo hopes to expand. "We can helicopter to Chicago, LA, or San Francisco, " he told me excitedly. But he is also devoted to New York, and emphasizes the concept of "New Yorkers helping New Yorkers. " He wishes that more people knew that the Little Baby Face Foundation existed. He said that a lot of hospitals are in the red, which should not be the case, since there are so many doctors willing to occasionally work for free for the sake of the greater good. His need to give to the community in any way he can is inspiring. As he perfectly phrased it for me, "I'm a surgeon. This is the only way I know how to give back. "

Lost Gem
The Baseball Center 1 Baseball For Kids undefined

The Baseball Center

Coach Jellybean, a man who was only introduced to us by his universally-used nickname, has endless good humor. He told us, "I am world famous on the Upper West Side among kids aged nine to twelve. " He added with a cheeky smile, "I'm a big deal. " He is often spotted on the street or at the zoo by gaping mouthed kids who are shocked to see their coach outside his natural habitat. It is not surprising that he is recognized so frequently, since two to three hundred kids go through the batting cages each week. It is, after all, the only place in Manhattan with an indoor facility. Jellybean took us past the large bank vaults that are a permanent part of the Apple Bank basement and into the Green and Blue rooms chatting enthusiastically. The Center can host six different classes at the same time, thanks to its size and equipment. It has every kind of pitching mechanism one can imagine, from a big ancient beast that is still "one of the best machines in the business" despite its age, to an LED display that lights up to resemble an actual pitcher. There are even simulators that can show where the ball would end up going in Yankee Stadium (with handicaps for younger batters). Not only does it motivate kids with a little firework display for home runs, but it also serves as a helpful statistical tool for older players hoping to improve their technique. One of the most impressive machines was the "pro-hitter" which can shoot out balls at 100mph and can basically mimic any kind of major league pitch. Jellybean also showed us the party room, which was decorated on one side for the Mets and on the other for the Yankees, in an effort to appeal to fans of both teams. As I was admiring the countless photographs of kids that lined the hallways, Jellybean pointed out that the center is not just for children. Far from it: the facilities have been used for bachelor parties, special needs adults, and even "big league guys" who want a place to practice in between seasons. The Center is also popular among foreign tour groups who want to try out America's pastime while visiting New York. Jellybean was particularly proud of the charity events that the Center hosts, where people pledge money for hitting pitches at a certain speed. After our tour, I took the time to speak with Jason, who told me more about the programs that the Center offers. There are tournament teams, after school programs, summer camps, and birthday parties, weekly classes, and, during the warmer months, outdoor leagues. He explained that the space's main purpose is to "Promote the experience of baseball. " When I asked how the Baseball Center accomplishes its mission, he replied without hesitating: "the coaches. " Some of the coaches played in college, some are former professionals, and some are still playing, but what binds them all together is their love of the game and their ability as teachers. "A good player doesn't always make a good coach, " Jason admitted, and assured me that each of his coaches is thoroughly trained as a teacher. With a grin, he told me that a mother had recently said to him, "I don't think I've ever seen so many men who are good with children. " With pride, Jason pointed out the sign that marked the Baseball Center as a designated New York City "safe house. "Though Jason has seen some real baseball stars come through the Center's programs - including Clayton Kershaw of the LA Dodgers - he was pleased to tell me of a child who had been coming for years, and had recently been offered a full ride to Stanford via baseball. He went on to say that he enjoys seeing every child thrive, no matter what level they ultimately achieve. He told me that his favorite part about working at the Baseball Center are those happy moments when he witnesses a child get their very first hit. "It's magic, " he gushed. It is a personal victory not just for the child, but for everyone at the Center. "We are a part of each child's team. "